Article review: Personalized Versus Collective Instructor Feedback in the Online Courseroom – Does Type of Feedback Affect Student Satisfaction, Academic Performance and Perceived Connectedness With the Instructor

A common problem cited in eLearning research is the increased feedback burden on teachers, created by the perceived one-to-one relationship that online instruction provides. This article assesses, through a mediated survey/study, whether different types and natures of feedback delivery result in greater student success and satisfaction. The study does indeed confirm a positive link between personalised (versus collective) feedback and student performance. Overall satisfaction was found to be linked more to the overall course design than to the mode of feedback employed. The study provides a useful basis for online teachers to reflect on the different types, modes, frequencies and speed of feedback they should employ in their work.

Tara Gallien, Jody Oomen-Early. “Personalized Versus Collective Instructor Feedback in the Online Courseroom: Does Type of Feedback Affect Student Satisfaction, Academic Performance and Perceived Connectedness With the Instructor?” International Journal on ELearning. 7.3 (2008): 463-476. 

Written by

Suren Gunatillake

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